Expertise
Continuous learning or hands on with you is how we deliver the best value throughout the engagement. We follow the latest trends but also look back in the past and search for innovative ideas to apply. A large network of partners is available in case of missing expertise within the service portfolio.
Project management
Compliance & GxP
IT service management
Change management
Lean six sigma
Business analysis
Project Management
Our expertise:
- 10+ Years’ experience of leading projects delivery
- Proven PM experience in various industries
- Prince 2 and PMP Certifications.
Customer value:
- Leading projects from initiation to delivery
- Clear and structured project reporting against key delivery metrics (On-time; In-full; On-budget)
- Out of the box approach
IT service management
Our expertise:
- 15+ Years’ experience with IT Service Management implementation
- 5+ Years’ experience with IT Service Management tools (ServiceNow; Remedy; CA Service Desk) implementation
- ITIL v4 Managing Professional Certification
Customer value:
- Improved quality of Services due to better reliability of the IT and processes
- Digital transformation focused on your needs and requirements
- Faster Return on Investment from IT Service Management tools due to better process alignment
Lean Six Sigma
Our expertise:
- 7+ Years’ experience of process improvement using Lean Six Sigma methodology
- 5+ Years delivery of Lean Six Sigma trainings
- Lean Six Sigma Black Belt Certification
Customer value:
- Continuous process improvements based on process performance data and Voice of Customers
- Process optimization and effectiveness based on waste elimination and value added analysis
- Implementation of Kaizen culture where everyone is empowered to improve
Compliance & GxP
Our expertise:
- 6+ Years’ experience with process improvement in pharmaceutical environment (GxP)
- 5+ Years’ experience in financial and non-financial industry compliance projects
- 3+ Years’ experience in ISO 37001 implementation – Anti-bribery management system
Customer value:
- Effective compliance program implementation based on the regulatory requirements
- Better protection against legal and reputational risks
- Problem solving and Corrective & Preventive (CAPAs) actions aligned with your company risk profile
Change management
Our expertise:
- 9+ Years’ experience of people side of change within global scale programmes
- 2+ Years’ experience of change management adoption within large IT initiative
- Prosci certification
Customer value:
- Efficient change projects and improved project outcomes
- Decreased resistance from stakeholders
- Enhanced internal/external communication
Business Analysis
Our expertise:
- 4+ Years’ experience with Business Analysis using BABOK body of knowledge
- 2-level quality control of our deliverables
- Broad industry and best practice knowledge
Customer value:
- Faster product development thanks to reliable business analysis and testing
- Better IT and Business alignment using prototyping and Design of Experiments
- Consistent product documentation using Good Documentation Practice (GDP)